Cloud Lobsters is a cloud-native insurtech company that enables MGAs, insurers, brokers, and retailers to digitally distribute and manage insurance products.
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Our mission is to transform the traditional insurance industry by harnessing cutting-edge digital solutions, including artificial intelligence (AI), machine learning, big data, cloud computing, and blockchain.
In today’s fast-paced insurance landscape, MGAs require tools that help them to respond swiftly to market demands, adapt to regulatory changes, & deliver exceptional customer experiences.
Cloud Lobsters delivers a cloud-native, fully integrated Policy Management System designed for Property & Casualty (P&C) insurers to meet the demands of brokers & customers.
Cloud Lobsters empowers retailers, manufacturers, and e-commerce businesses to seamlessly integrate insurance offerings into their existing product lines.
MGAs
Built for MGAs, Powered by Innovation
Equip your team with the tools to respond quickly to market demands, launch products efficiently, and ensure compliance with ease.
From click, quote, bind, and policy issuance to claims handling, Cloud Lobsters supports the entire insurance journey within one unified platform.
Enhance your digital offerings with bespoke online sales journeys designed to convert clicks into policies, helping you grow and retain your customer base.
Whether you’re a boutique MGA or a large-scale operation, Cloud Lobsters delivers premium support alongside state-of-the-art technology to suit MGAs of every size and scope.
Insurers
At the heart of our platform is a powerful Underwriting Workbench designed to transform your underwriting process.
Equip your underwriters with a single, intuitive interface for data analysis, broker communications, and decision-making.
Harness predictive analytics and real-time data to evaluate risks more effectively and price policies accurately.
Designed to support the broker-driven sales model for commercial products, our platform ensures seamless handling of back-end processes like underwriting, policy management, and claims.
Manage the entire lifecycle, from initial risk evaluation to policy issuance and claims processing, all within one unified system.
Retailers
Cloud Lobsters works closely with our insurance partners to create tailored insurance plans to meet the specific needs of retailers and their customers, moving beyond the generic "off-the-shelf" options typical of many providers. This ensures a more flexible and relevant solution.
Our platform integrates effortlessly with major e-commerce platforms like Shopify, Magento, and WooCommerce, enabling businesses to quickly promote insurance offerings. Our dedicated team supports clients throughout onboarding and provides ongoing assistance to ensure success.
Cloud Lobsters supports a wide range of products and industries, including jewellery, electronic devices, event tickets, e-bikes, scooters, travel insurance, and more. Our approach not only simplifies the process of offering insurance but also strengthens brand loyalty by delivering smooth claims experiences and reliable coverage.
The Challenge:
Refund Shield needed a fast, reliable claims management system to support their embedded refundable booking solutions. Their goals were to streamline operations, enhance efficiency, and deliver a seamless, cloud-based experience for their customers—all while ensuring robust validation and fraud prevention measures.
The Solution:
Cloud Lobsters delivered a fully customisable, scalable platform that automated claims processing, improved efficiency, and enhanced the customer experience. The solution included advanced validation tools and fraud detection systems to maintain the integrity of the claims process.
Streamline Operations:
Automating processes reduced claim processing times.
Enhance Customer Experience:
An intuitive interface enabled hassle-free claims management.
Strengthen Fraud Prevention:
Integrated validation checks safeguarded against fraudulent claims.
Ensure Scalability:
The system easily adapts to growth and changing demands.
With Cloud Lobsters, Refund Shield achieved faster processing, reduced overhead, and greater customer satisfaction—all while maintaining high standards of security and reliability. This partnership set the foundation for scalable, secure, and customer-centric claims management.
Who We Are
Cloud Lobsters delivers cutting-edge, cloud-based solutions designed to empower businesses across industries to seamlessly integrate tailored insurance offerings. Our API-first platform enables you to provide insurance at the point of sale, unlocking new revenue streams and enhancing customer loyalty.
Tailored solutions to meet the unique needs of your business and customers, whether for personal lines or commercial products.
Seamless compatibility with e-commerce platforms, point-of-sale systems, and other digital ecosystems, supported by reliable onboarding and ongoing assistance.
24/7 online claims processing and swift resolutions ensure stress-free insurance services for your clients.
Maximise attach rates, unlock new revenue opportunities, and align insurance offerings with your strategic goals.
Our friendly team would love to hear from you.