Terms and Conditions

1. Introduction

Welcome to Cloud Lobsters Ltd ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website located at www.cloudlobsters.com ("Site") and the services we provide ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

2. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms apply to all visitors, users, and others who access the Services.

3. User Responsibilities

Accurate Information: You agree to provide accurate, current, and complete information during registration and use of our Services.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use or security breaches.
Prohibited Activities: You agree not to engage in activities that may harm the integrity or performance of our Services, such as distributing malicious software, attempting to gain unauthorized access, or interfering with the Services' functionality.

4. Service Availability

We strive to provide uninterrupted access to our Services. However, we do not guarantee that the Services will always be available, error-free, or secure. Scheduled maintenance, updates, or unforeseen technical issues may temporarily limit access. We reserve the right to modify, suspend, or discontinue the Services at any time without prior notice.

5. Subscriptions and Communications

Newsletter Subscription: By subscribing to our newsletter, you agree to receive periodic updates, promotions, and other communications from us.
Contact Form: If you use our contact form to reach out, you agree to receive our newsletter as part of the communication process.

6. Limitation of Liability

To the fullest extent permitted by law, Cloud Lobsters Ltd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your access to or use of the Services.

7. Intellectual Property

All content provided through our Services, including text, graphics, logos, images, and software, is the property of Cloud Lobsters Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or exploit any content from our Services without prior written consent.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

9. Dispute Resolution

Any disputes arising out of or related to these Terms or the use of our Services shall be resolved through binding arbitration in England and Wales, unless otherwise required by law.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at info@cloudlobsters.com.

Privacy Policy

1. Introduction

Cloud Lobsters Ltd ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.cloudlobsters.com ("Site") and use our Services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

Personal Information: When you contact us or subscribe to our newsletter, we may collect personal information such as your name, email address, and mobile number.
Usage Data: We may collect information about your interactions with our Site, including IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: For more details, please refer to our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and Maintain Services: To operate and improve our Services.
  • Communication: To respond to your inquiries and send you newsletters and marketing communications.
  • Personalization: To personalize your experience on our Site.
  • Security: To enhance the security of our Services.
  • Compliance: To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our Site and Services.
Legal Requirements: We may disclose your information if required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Correction: The right to request correction of any inaccurate or incomplete data.
  • Deletion: The right to request the deletion of your personal data.
  • Restriction: The right to request the restriction of processing your personal data.
  • Objection: The right to object to the processing of your personal data.
  • Portability: The right to request the transfer of your personal data to another party.

To exercise these rights, please contact us at info@cloudlobsters.com. We will respond to your request within a reasonable timeframe.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws.

8. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@cloudlobsters.com.